Compare and find the best medical aid plans for your needs

Frequently asked questions:

How medical aids work

A brief introduction to how medical aids work, the different types of plans, and their obligation to cover out-of-hospital expenses for certain conditions, regardless of plan type.

Will I have to pay a Late Joiner Penalty?

What is it? A late joiner penalty is a permanent penalty, added as a percentage of...

Do I need a medical aid broker?

No, you can apply to become a member of any medical aid directly to the...

How do I complain about a medical aid issue?

Start by speaking to your scheme. Put all your communication in writing. Some schemes will...

When can I change my medical aid plan?

Determining when you can change your medical plan depends on whether you want to stay with the same scheme or not.

What are “Waiting periods”?

Waiting periods are imposed by the medical aid scheme on new members, based on their medical history. The waiting periods can also be applied to Prescribed Minimum Benefits (PMBs).

Can I be refused membership of a Medical Aid Scheme?

No. A medical scheme is generally not allowed to refuse you membership, including on the...

How do I change my medical aid plan?

A quick guide to how you can change your medical aid plan, including the resignation procedure, and things to look out for, such as imposed waiting periods from your new scheme

All the jargon explained

DSP A Designated Service Provider (DSP) is a healthcare provider (doctor, pharmacist, hospital, etc) that is...

About us:

We understand that access to quality private healthcare and medical aids is expensive, but that it is a priority for you and for your family. We are committed to helping you make the best choices by giving you the information that you need, in a format that is easy to understand and comparable across all offerings.

At the core of this website are our three pillar values: transparency, neutrality and clarity. We hope that by offering this information – free of charge whether you are our client or not – you and your family can benefit from the best healthcare that your money can buy.

If you would like us to receive individual advice or you would like to appoint a broker (free of charge to you), please visit our commercial partner,